Privacy policy

Personal information protection policy

Big Valley International Co., Ltd. (hereafter referred to as “our company”), as a company that contributes to the region, and foster grateful employees, recognizes that personal information and specific personal information handled in our business is an important constituent element of our customers’ privacy. We will respond to the expectations and trust of our customers by complying with the laws and ordinances regarding the protection of personal information and specific personal information, and with the internal regulations of our company.

(1) Acquisition, use and provision of personal information and specific personal information

Our company has to acquire personal information in order to provide its services. Our customers will be notified and will get disclosure of the purpose of such personal information. Measures will be taken not to use it beyond what is necessary to achieve our purpose. Moreover, our company will not acquire personal information by any questionable method or methods that cannot be easily recognized, such as falsehood, or other dishonest ways.
In the acquisition, use and provision of specific personal information, the company will identify customers, obtain their consent, and perform the handling only for the purpose of use stipulated by the law, and will not use it in any way exceeding the range necessary for the achievement of this purpose.

(2) Adherence to laws, guidelines and other national standards

Our company complies with the Act on the protection of personal information, the Act on the use of numbers to identify specific personal information in administrative procedures, the laws and ordinances concerning the handling of personal information, and applies the requirements of norm JISQ15001:2006 to ensure a thorough management of the data.

(3) Prevention and correction of alteration, loss and/or leakage of personal information and specific personal information

Our company fully recognizes and analyzes risks related to personal information and specific personal information, and will prevent alteration, loss and/or leakage of personal information and specific personal information by taking necessary and rational safety control measures. In addition, corrective action will be taken without delay if a new risk is perceived that may cause alteration, loss and/or leakage of personal information.

(4) About complaints and the handling and disclosure of personal information

For any complaints or demands of consultation, the concerned person should contact the following service.

< Complaints and consultation service about the handling of personal information >

(a) Person in charge:Complaints and consulting service supervisor
(b) Address:CASA FUJII 2F
1-23-2 Kuise Honmachi
Amagasaki Hyogo prefecture 〒660-0814 Japan
(c) Phone number:06-4868-3778
(d) e-mailEmail

(5) Continual improvement of our management system to protect personal information

We will keep improving our management system to protect personal information by taking into consideration the technical evolution, the social situation concerning the protection of personal information and the opinions and complaints received by our company.

April, 1st, 2006
Last revision: February, 1st, 2016
Managing director Otani Kazuhiko

About the matter of personal information disclosure

Regarding the access to personal information and specific personal information: in case of a request by the concerned person, a legal or appointed representative, concerning a notification of the purpose of use, disclosure, correction, addition or deletion, suspension of use, deletion and suspension of provision to a third-party (hereafter “disclosure, etc.”), Big Valley International Co., Ltd. (hereafter referred to as “our company”) will respond without any delay in principle.

Furthermore, the personal information subject to disclosure is “a collection of systematically structured information for which our company has the authority to comply with any requests by the concerned person for disclosure, correction, addition or deletion, suspension of use, deletion or suspension of provision to third-parties”. However, if any of the following (a) to (d) points is relevant, personal information disclosure does not apply.

(a)If, because the existence of such personal information were to be revealed, the life, physical integrity or property of a person or a third-party would be at risk.
(b)If, because the existence of such personal information were to be revealed, it would result in promoting or causing illegal or unjust acts.
(c)If, because the existence of such personal information were to be revealed, it would threaten the national security, impair trusty relationships with other countries or international organizations, or negatively affect negotiations with other countries or international organizations.
(d)If, because the existence of such personal information were to be revealed, it would interfere with the prevention, repression or investigation of crimes or other public safety and order maintenance activities.

Personal information protection manager
Contact: 06-4868-3778

1. Purpose of use of personal information

(a) Purpose of use of personal information

Procedures for application and agreement to use our company’s services
To be contacted in relation to our company’s services
Furthermore, in accord to the application of our company’s personal data protection policy, we will dispose of personal data concerning our customers’ application and agreement to use our company’s services, or their data to be contacted in relation to our company’s services after the stipulated period of time.

(b) Personal information gathered during recruitment process

Recruitment process
Data from the Employment Agency, such as “notification of acceptance”, if relevant
Business contact information related to previous points 1 and 2
Furthermore, in accord to the application of our company’s personal data protection policy, we will dispose of rejected candidates’ personal information (as long as there is no request from the concerned person during the interview) after the stipulated period of time.

(c) Employees’ personal information

General information, employment management (procedures concerning joining, training practice, welfare program, staff reassignment, resignation))
Trade duties accomplishments, if relevant, for supervisor or manager
Job-related contact information related to previous points 1 and 2
Furthermore, in accord to the application of our company’s personal data protection policy, we will dispose of retired employees’ personal information (retirement procedures and inquiry correspondence) after the stipulated period of time.

(d) Specific information

Legal administrative formalities (Social Security, taxes, disaster response)

2. Complaints regarding the personal information subject to disclosure

Person in charge:Complaints and consulting service supervisor
Contact:06-4868-3778(phone number)
Email(email)

3. Procedures to apply for a request for disclosure, etc.

(a) Request for disclosure, etc.

〒660-0814
Hyogo prefecture Amagasaki city Kuise Honmachi 1-23-2
CASA FUJII 2F
Addressed to “Big Valley International Co., Ltd. –
 Complaints and consulting service supervisor”

(b) Form to be submitted upon request for disclosure, etc.

Download the form from following link “PMS form-17 personal information release statement”,fill in the required parts, and join a copy of an ID piece (driver license, passport, etc.). Enclose every piece as well as a stamp for the reply in an envelope, and send it to the address mentioned in (a).

(c) Confirmation that the person requesting disclosure, etc. is the concerned person or representative

When in possession of mentioned “PMS form-17 personal information release statement”,our company will confirm the identity of the owner of the personal information subject to disclosure from a copy of the ID we possess. In case of a request by a representative, please enclose the legal authorization.

(d) Fee for disclosure of personal information subject to disclosure

Disclosure is free of charge.

4. Answer to a request for disclosure, etc.

(a) We will mail a document containing the reply and correspondence to the concerned person.

We may possibly not comply to requests for disclosure, etc., depending on laws, regulations and other norms governing the handling of personal information. In such cases, we will mail an explanation of the rejection. Please be understanding in advance.

About our company’s website security

1. Use of SSL when collecting personal information

The acquisition of personal information through our company’s website is protected by Secure Sockets Layer (SSL) encrypting communication protocol to prevent personal information from being accessed by unauthorized third-parties.

2. About our use of cookies

Our company’s website is using cookies in order to manage sessions, but we do not collect any information allowing to identify the end-user.

3. Security measures against Cross-Site Scripting (CSS/XSS) and SQL injections

From the start of our company’s website development, its safety has been appropriately inspected and measures are taken to prevent CSS/XSS and SQL injections.

4. Other security measures

The server hosting our company’s homepage has means of preventing unauthorized access to personal information, loss, destruction, alteration or leakage of data, virus infection, etc. thanks to its fire walls and anti-virus countermeasures.